RETURNS POLICY

Last Updated: 8th May 2021

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund, store credit or an exchange. Please see below for more information on our Return Policy.

RETURNS

All items must be postmarked with 7 days of the delivery date. All returned items must be in new unused condition with all original tags and labels attached.

RETURNS PROCESS

To return an item, place the item securely in its original packaging along with a return form (Please email us for the return form if it is NOT enclosed along with your delivery), and mail to the following address:

Snack Fresh Ltd
Unit 1a Cranleigh Gardens Industrial Estate
SOUTHALL
Middlesex
UB1 2BZ
United Kingdom

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return or exchange. Refunds may take 1 to 2 billing cycles to appear on your credit/debit card statements depending on your card company. See our full refunds policy at:

Refund policy – www.snackfresh.co.uk    

EXCEPTIONS

The following items cannot be returned or exchanged

• Items that have exceeded 14 days from delivery date
• Items where part of the product has been used up

For defective or damaged products, please contact us at the contact details below to arrange a full refund or exchange.

QUESTIONS

If you have any questions concerning our returns policy, please contact us at:

02085715604
orders@snackfresh.co.uk